Product quality is very important to us, and your satisfaction is 100% guaranteed!
If you have purchased any products through the Site, you have the right to terminate your contract with Tecnogamma srl without penalty and without providing any reason, within 14 (fourteen) working days from the date of receipt of the goods.
To exercise your right of withdrawal, you need to:
a)Send a cancellation request by email to email@example.com within fourteen (14) working days from the date of receipt.
b) Return the good(s) you have purchased, properly protected and packed in their original packaging, complete with any accessories, using a carrier of your choice and at your expense, within fourteen (14) working days of receipt of the goods. Returned products must be unused and unworn.
c) Send the goods you want to return to the following address:
TECNOGAMMA srl via V. Pareto 4- 31030 DOSSON DI CASIER (TV)
After receiving the goods and verifying that you complied with the terms and conditions for exercising your withdrawal rights, as well as the integrity of the products, Tecnogamma srl will refund the amount you paid as quickly as possible, and in any case within fourteen days of the date on which Tecnogamma srl confirmed that you can exercise your right to withdrawal. You will receive an e-mail confirmation of the refund amount, which will be credited to your account by prior arrangement.
The return of the goods shall be your responsibility until they reach their destination at Tecnogamma srl headquarters as specified above. For your protection, please send the package with a delivery service that insures the value of the goods and is traceable.